![]() ANY Modifications done to a card must be reversible. For VEGA class products, it is recommended not to touch the cooling solution or thermal paste, the VEGA GPU and HBM memory are very sensitive and can be easily damaged compared to previous GPUs. Failure to contact XFX could result in termination of the limited warranty. You may even consider shipping your components to XFX and allow the technicians at XFX to perform the modification for you (shipping charges to XFX apply). In addition, XFX support will be able to walk through the installation with you or provide feedback and pointers on available options for your specific product. To support the gaming community, it is required that you contact XFX prior to any modifications so that we can update your profile and product registration to avoid potential issues with warranty support. XFX understands that some enthusiasts may choose to replace the original component with their own cooling solution. We do not encourage the removal of components due to damage that may result in the process. ** XFX has carefully selected the optimal thermal or fansink component for your graphics card model. Please take care when servicing a card, components can be sensitive and delicate. IMPORTANT: Any accidental physical damage to components on the card however will not be covered by the limited warranty, servicing the card is only recommended for PC Technicians and other IT professionals. This includes replacing thermal paste, and cleaning out the fan/heastinks assembly of dust and debris. Can I service my graphics card myself without VOIDING Warranty? For USA and Canada, you can service the graphics card yourself, piercing warranty stickers will not void the limited warranty. A copy of the dated original proof of purchase or invoice from the original retailer must be submitted to verify warranty status before repair or replacement can be authorized. Products for which XFX has not received payment. (5) Problems caused by using accessories, parts, or components not supplied by XFX. (4) Products that are not in their original condition or that are not complete with all original components. (3) Failure to follow the product instructions or failure to perform preventive maintenance. (2) Usage that is not in accordance with product instructions. - Problems that result from: (1) External causes such as accident, abuse, or problems with electrical power. ![]() This includes industrial, business, mining, blockchain calculations, mining farms, rendering farms, computer clusters, folding, and server use. - Products used outside of normal home and personal use. NOTE: 3rd party marketplace vendors at sites such as Amazon and Newegg are often not Authorized Retailers, items must be both "shipped and sold" by Amazon, Newegg, or corresponding retailer to be considered an Authorized Retailer, - Software or drivers provided by XFX or third parties. For a list of Authorized resellers visit the Where to Buy section of this website. Products purchased used from Ebay, Craiglist, a person to person transaction, or similar methods carry NO Warranty. ![]() What is not covered by this limited hardware warranty? This limited hardware warranty does not cover: - Products that are not from an authorized reseller. Household use is defined as graphics cards installed into desktop PC systems for personal use. For products used commercially are governed by a separate agreement. Products must be used in normal household consumer (non-commercial) fashion. (below) What and who is covered by this limited hardware warranty? This limited hardware warranty covers defects in materials and workmanship in your - our end-user customer's - XFX-branded Graphics Cards purchased in the United States and Canada. Other persons in the distribution chain, including those purchasing hardware products for resale and commercial use are governed by a separate agreement. XFX-branded hardware products purchased in the United States and Canada come with a limited hardware warranty that extends to end-user customers/consumers. Household Consumer Use Only for Personal use of XFX Graphics Cards.
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